Shell Island update 16/07/2020
Today we have made the hardest decision ever in the history of Shell Island, we have made the decision to not open the Campsite for the 2020 season to either campers or day visit.
This decision as a family and as business has not been in any way easy but we have to think of the safety of our families, staff, local community and our visitors.
We do not believe that now is the right time to open safely and confidently in such a short period of time for such a short season that is left. Things surrounding Covid-19 keep changing daily including localised lockdowns across the UK which would make things extremely hard for us to track etc. We will now have time to prepare to the best of our ability to reopen for 2021 season, we will learn of new guidelines, advice and technology to help make the site even safer than pre Covid.
We have not made this decision lightly, but we have so many things that need to be factored in to reopen and we would not want anybody to be at risk whilst onsite. We understand that many of you will be extremely disappointed with this decision as are we but truly hope you all understand.
For all people who have bookings for this season, we will contact you all via email with 2 options.
Option 1 is a full refund for the value of your booking including the admin fee, or Option 2 is a credit note with an additional 10% of the booking value added on and valid for 2 years. If you have paid for a booking using an existing credit note this will be reinstated to be valid for next season. If you have a credit note that is due to expire this year, they will all automatically be reinstated to be valid for next season as well.
We hope to have all these refunds/credit notes done within the next 2 weeks and ask that you please be patient, and do not email etc until after 2 weeks if you have not heard from us. Please make sure you check your junk email boxes as well as sometimes our emails do go to junk. Please be advised we are not available via phone at the moment.
We thank you for your understanding and continued support and we can not wait to see you all again in 2021.
Please keep safe and enjoy what is left of the summer.
Based in North Wales and boasting stunning views of the unspoilt Welsh countryside, including Cardigan Bay and the Snowdonia National Park, Shell Island is one of Europe’s largest Campsites.
Catering for all the family and with excellent facilities, Shell Island will make your camping experience one to remember
Shell Island is now open till the 30th of October.
All prices include VAT at 20%.
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